Health & safety
Health & Safety
At Chilled Status, safety isn’t a box we tick at the start of a job. It shapes how we plan, how we work, and how we leave every site. Our technicians work around high-pressure systems, electrical components and busy commercial environments, so we take the responsibility seriously, for our team, our clients, and anyone else on site.
We believe a safe team is a better team. When people feel protected and supported, they do their best work, and our clients get a job done right the first time.
Our Custom Online App
The bespoke Chilled Status Health & Safety App is our purpose-built digital platform engineered to ensure site compliance, team safety, and seamless daily operations across every job site. After spending months trialling existing market solutions and searching for a safety app that truly met our internal standards alongside New Zealand’s rigorous industry requirements, we decided to invest in designing and building our own custom application from the ground up.
This platform centralises all essential safety workflows—allowing technicians to complete pre-start equipment and vehicle checks with photo verification, submit real-time hazard or incident reports, access assigned training modules and Standard Operating Procedures (SOPs), and acknowledge team meeting minutes directly from their phones.
By linking our mobile team directly with administrative oversight and maintaining up-to-date shared risk registers and safety data sheets, the app eliminates paperwork delays, enforces standard operating protocols, and guarantees total regulatory compliance.
Our Approach to Health & Safety
Planning before we start
We look at the risks before we pick up a tool. Every job begins with an assessment of the site and the task, so hazards are identified and controlled before work begins.
Meeting New Zealand standards
We follow the Health and Safety at Work Act 2015 and the industry regulations that apply to refrigeration and air conditioning work. Our processes are designed to meet those requirements and, wherever we can, go beyond them.
Learning and improving
Safety never stands still. We keep our team’s training up to date, review our processes regularly, and use the information logged through our app to spot trends and make improvements. When something goes wrong, we focus on fixing the cause, not blaming the person.
Tōtika Certification
Holding official Tōtika prequalification highlights Team Chilled Status’s commitment to strict health, safety, and operational compliance across every site. As a nationally recognised prequalification framework in New Zealand, Tōtika validates that our 13-person specialist crew operates under robust risk management and verified safety procedures. For commercial partners and principal contractors across Tāmaki Makaurau, partnering with a Tōtika-prequalified team guarantees that high-stakes mechanical installs and plant upgrades are always executed safely and professionally.