Faqs

Welcome to the FAQs page for Chilled Status! Here, we aim to provide clear and concise answers to common questions regarding our services, including commercial refrigeration, air conditioning, and asset management. Whether you’re a building owner, Facilities Manager, or simply seeking to understand our offerings better, this section is designed to help you navigate your inquiries efficiently. If you don’t find the answer you’re looking for, please don’t hesitate to reach out to our team for further assistance. We’re here to help you optimise and manage your assets effectively!

We offer a range of services, including installation, maintenance, and repair of commercial refrigeration units such as walk-in freezers, display fridges, and chillers.

We recommend servicing your systems at least twice a year to ensure optimal performance and to prevent potential breakdowns.

Common signs include unusual noises, fluctuating temperatures, excessive frost build-up, and increased energy bills. If you notice any of these, it’s best to contact us.

Yes, we offer emergency repair services to minimise downtime and ensure your operations continue smoothly. Contact us now if you need us to help with an emergency.

Absolutely! We can create a tailored maintenance plan that suits the specific needs and operational hours of your business.

We service a wide range of brands and models. Please contact us to discuss your specific equipment.

You can request a quote by contacting us through our website or calling our customer service team. We will be happy to assist you.

Yes, all our technicians are fully qualified and certified to perform servicing and maintenance on commercial refrigeration and air conditioning systems.

can’t find the answer to your question?

Use the detail below to get in touch and we’ll get back to you ASAP.

Call Us

09 302 2533

Email

office@chilledstatus.co.nz

Service Area

Auckland, New Zealand

Call Us

Monday to Friday 8.30am to 4.30pm